Privacy Policy

Deep Flame respects the privacy rights of it’s online Visitors and is committed to bring them a secure online environment. The following information outlines how Deep Flame collect, store and use information Visitor’s provide to Deep Flame online.

Information About Online Visitors

The primary goals in collecting information is to help Deep Flame determine what is most beneficial for it’s Visitors, and how it can continually create a better overall experience for it’s users by improving the content of Web site. This information may also be beneficial in creating new products and services for Web site Visitors. Anyone can access Web site without telling Deep Flame who they are or revealing any information about themselves. 

There are times when Deep Flame may need to gather personal information from Visitors. This information may be gathered in order to establish Visitor’s customer account, or to subscribe to Deep Flame’s newsletter. Visitor may be asked to provide certain personally identifiable information to Deep Flame, including, but not limited to, Visitor’s name, mailing address, e-mail address, and country of origin. 

If Visitor chooses to purchase products, they will be asked to provide a valid credit card or PayPal account information along with a billing address. Deep Flame asks for this information to allow it to quickly process Visitor’s transactions.

Deep Flame may also ask Visitor to provide it with information for customer support purposes such as Visitor’s experience with Deep Flame’s products. This piece of data is gathered to allow Deep Flame to better service Visitor in responding to Visitor’s customer service requests. 

Visitor always have the option not to provide any information but it may limit the ability to participate in some of Deep Flame’s services or offerings. 

Right to Review and Modify

Visitor has the ability to review, update and change their personal information by logging in to their account.

If at any time Visitor would like to unsubscribe from receiving future emails, they can follow the instructions at the bottom of each email and Deep Flame will promptly remove them from the newsletter.

IP Addresses

Deep Flame may analyze IP addresses for system administration purposes or troubleshooting. Deep Flame do not link IP addresses to Visitor’s computer or customer ID, with the following exception: when Visitor places an order using Deep Flame’s online shopping cart, Deep Flame records Visitor’s computer IP address with Visitor’s order to help identify fraudulent credit card use. Deep Flame may share this information with the financial institution that issued the credit card with which an order was placed, or with law enforcement authorities if Deep Flame determines, or is notified, that the use of the credit card was fraudulent. The IP logs are archived on a daily basis and do not contain any personal information.

Data Protection

Visitor’s personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. 

Deep Flame implements a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of Visitor’s personal information.

All transactions are processed through a gateway provider and are not processed on Deep Flame servers. 

Deep Flame comply with The General Data Protection Regulation. Read more about data protection here: 

    • https://ec.europa.eu/info/strategy/justice-and-fundamental-rights/data-protection_en 
    • https://www.legislation.gov.uk/ukpga/1998/29/contents 
  • https://ec.europa.eu/info/strategy/justice-and-fundamental-rights/data-protection/data-transfers-outside-eu/eu-us-privacy-shield_en

Disclosure

Deep Flame do not sell, trade, or otherwise transfer to outside parties Visitor’s personal information. This does not include website hosting partners and other parties who assist Deep Flame in operating it’s Web site, conducting it’s business, or servicing Visitors, so long as those parties agree to keep this information confidential. 

Deep Flame may also release Visitors information when Deep Flame believes release is appropriate to comply with the law, enforce Deep Flame’s site policies, or protect Deep Flame or others’ rights, property, or safety.

Cookies

Many sites, including Deep Flame, use a common Internet technology referred to as “cookies”. Cookies are small bits of information stored by Visitor’s browser on Visitor computer’s hard drive. Deep Flame cookies do not contain any personal information and may be used in the following ways: keeping track of temporary information, remembering customer preferences, help remember and process the items in the shopping cart, or to manage and present site content and information.

If Visitor prefers that information not be collected through the use of cookies, they may disable this feature through Visitor’s browser preferences. If Visitor disable the cookies setting, they understand that this may limit the performance and functionality of Web site.

Web site Links

Web site may contain links to other third party sites. While Deep Flame tries to link only to sites that share its high standards and respect for privacy, Deep Flame cannot take responsibility for the content or the privacy policies of other sites.

Children Online Privacy

Deep Flame do not specifically market to children under 13.

Information Breach Privacy

Should a data breach occur, Deep Flame will take responsive action and notify registered Users via email and/or site notification within 5 business days of discovery of the breach. 

Changes

If at any time Deep Flame changes its privacy policy, those changes will be posted here. 

Once this privacy policy is created, Deep Flame will add a link to it on the home page.

Contact

If there are any questions regarding this privacy policy Visitor may contact Deep Flame using the information below.

 

Deep Flame P.S.A.

86 Hoża Street, 410 Apt, 00-682 Warsaw, Poland,

National Register 526976308, Court Register 1069791, Tax Id 7011175273

Web site URL http://deepflame.com/

Email studio@deepflame.com

 

Last Edited on 2024-04-24